Level2wo

One of the aspects of building websites and working for interactive agencies that is sometimes nice and sometimes excruiciatingly painful (for some, anyway), is the hurry up and wait aspect of projects. If you’ve been involved in this type of work–or other types that rely on bidding for a contract, a lot of back and forth with clients, dotting all of the i’s and crossing all of the t’s, you know exactly what I’m talking about. It’s good and it’s bad–depending, anyway, on who you ask.

Personally, i’m neither here nor there on the matter. I enjoy having downtime to prep, to learn more about my client’s business, to think (or at least try to think) as they do. I know putting myself in my client’s shoes is one of the best ways for me to help them get where they need to get. In previous positions, I’ve not always had the opportunity to step back for a few minutes in order to look at the bigger picture. And I know (and I’m sure you know), plenty of people that don’t really care to grasp the bigger picture, because they know what their role is and know (or think) that their role will not have a direct impact or substantial impact on the client business to make a difference…so why try. And, in reality, some of them may be right. But there needs to be a little bit of both type people–the contributor with his or her eye on the larger picture, and the contributor who can’t see the trees for the forest. I think that helps–at least I know it does in my world.

OK, I sense i’m blabbing here, because it’s getting late and i’m tired. I hope I made sense up above–and, in fact, I ‘hope’ so much that i’m not even going to read what I just wrote, which is pretty rare. Have a great night.

Don’t know if this is a good way to start a blog entry, but just noticed that I had 666 tags on this blog to date. If that doesn’t mean anything to you, don’t worry–it means something in terms of how many tags i’ve posted, but yes, I was thinking of that sinister number that you were. Hopefully the blog doesn’t explode.

I was thinking today about the industry I’m in, and while it’s not a shocking revelation, it did occur to me again how young the industry actually is. Many of the professionals in the industry (myself included), were not in this industry a decade ago. And why would they be, when the industry had really just begun–at least as we know it. But it gives light to the fact that it’s the skill sets that matter–not so much the industry, per se. Although yes, it does help if you come from a related industry. Marketing, advertising, programming, project management, copywriting–these are all areas within interactive media that are crucial to what we do–and if you’re in one of those areas in another industry, you’d probably be able to make the leap.

If you are, my suggestion is that you do a little messing around on your spare time. Figure out what you like to do, and practice it. Build a website. Run a PPC campaign. Write some copy on a blog somewhere, and see if you can use a little SEO magic to make it show up on the first page or second page of google. It’s not easy, but it’s not that difficult. In fact, I landed at the third spot on the first page of google a few weeks back for ‘Project Management Steps’ without even trying to. (No, it’s not there any more, but hey, I did it without trying). Good luck.

Without sounding too…something, I can’t stress the importance of teamwork. Not only in the sense of your coworkers helping you achieve the goals you need to achieve and vice versa, but in bringing together ideas and perspectives that, when combined (again, sorry to use this word, which I’m sure you’ve all heard plenty of times just in the past few weeks alone) create synergy. It’s what makes projects succesful, initiatives succesful, and, to go a little further, it’s what makes communities, country, and the world succesful.

But with teamwork comes personalities, egos, opinions, and every other factor you can imagine that has the potential to throw teamwork off track and away from the goals you’ve set for that team to begin with. Though not always the case, gathering groups of people, especially in business, means that you’ll often have to deal with adversity, often have to defer when you think your points may be valid, and, the true test of your understanding of situations and benefitting from teamwork–you’ll have to be able to open your eyes and be receptive to points other than yours, right or wrong.

It’s through that process that the best ideas will emerge–be it for a direct mail piece, a larger marketing strategy, creative, or even what type of venue to have for company outings. Let me stress that again: open your eyes and be receptive to points other than yours. You’re not going to be right all of the time, and I’m not going to be right all of the time. I learn from you, and you learn from me. It’s what makes the wheels turn, and what brings the good ideas to better ideas.

Rarely will you encounter that genius who’s ideas and insight and execution are perfection incarnate; rarely will you have anyone single-handedly, at least in a company of any size, be the end all be all for whatever product or service you’re hawking.

Knowing how to be a teamplayer doesn’t mean giving up your place in the food chain–it means securing it through smart decisions, an open mind, and the realization that we’re all consumers of good ideas and bad, and we’re all producers of them as well. It’s the end result we’re after by participating in a team of any size or structure–so don’t sabotage it, because you’re the beneficiary.

When you’re out there in the middle of techville, managing website builds and SEM campaigns and thinking about Search Engine Optimization, and writing copy (that, obviously, needs to be keyword rich), and you’re thinking about CTRs and PPC and maybe viewing your client’s business from the actual business perspective rather than from your point of view, and you’re google-ing things to help you cram in the minor bits and pieces of technology and the latest trends, you often for get the best resource of all (in my opinion): Books!

Below are a few books I find helpful when managing interactive media projects, some better than others–but I’ll stay hushed on which ones, as you may find some more interesting than others and I don’t want to skew your opinion in any way.

1. Managing Interactive Media: Project Management for Web and Digital Media by Elaine England and Andy Finney
2. Managing Interactive Media Projects by Tim Frick
3. Fundamentals of Technology Project Management by Colleen Garton and Erika McCulloch
4. Lean Project Management: Eight Principles For Success by Lawrence P. Leach
5. The Project Management Memory Jogger: A Pocket Guide for Project Teams (Growth Opportunity Alliance of Lawrence) by Paula Martin and Karen Tate
6. Web Project Management: Delivering Successful Commercial Web Sites by Ashley Friedlein
7. IT Project Management: On Track from Start to Finish, Second Edition (Certification Press) by Joseph Phillips

If you’re an experienced project management professional, or a newbie, the above books are good. I didn’t include the Project Management for Dummies book, but I’ve actually read it and it’s a good resource to keep at home–but don’t bring it to the office if you have a copy or buy one–not that you should be ashamed of it, because it’s a good resource, but you want to look your best, especially in front of clients–and Dummies books aren’t always the best way to project professionalism to the PM craft (or, likely any other professional position).